Your attendees need quick answers about stages, lineups, vendors, and logistics. Robin gives them instant responses via text. No app downloads, no spotty Wi-Fi, no searching your website while trying to find the next set.
SMS works even when cell towers are overloaded. No app to download, no internet connection required. Every attendee can text Robin, from the front row to the campground.
Robin responds in ~5 seconds with stage times, artist info, vendor locations, and more. No lines at info booths, no hunting through a paper schedule.
Train Robin on your lineup, stage map, vendor list, and FAQs. Answers feel authentic and specific to your event, not generic automated responses.
Send broadcast texts about lineup changes, surprise guests, and ticket drops directly to fans' phones. 98% open rate vs 20% for email.
From pre-festival planning to on-site navigation, Robin handles the questions your info booth hears constantly
"What time does [artist] play?" "Which stage is [band] on?" "Are there any schedule changes?" "Who's playing right now?"
"Where is the main stage?" "How do I get to the camping area?" "Where are the bathrooms?" "Where's the first aid tent?"
"What food vendors are here?" "Where can I get vegetarian food?" "Do you have ATMs?" "Where's the merch booth?"
"Can I still buy tickets?" "Where's the will call?" "Do you have VIP upgrades?" "What does my wristband get me?"
"Where do I park?" "How much is parking?" "Are there shuttles?" "What time does the last shuttle leave?"
"Where's my camping zone?" "Can I bring a canopy?" "What are the quiet hours?" "Where are the showers?"
Set up before gates open, then let Robin handle thousands of attendee questions
Share your lineup, stage map, vendor list, schedule, camping info, and FAQs. Robin learns everything attendees need to know about your event.
Put your festival's Robin number on tickets, wristbands, social media, and signage. Attendees text when they need help.
Your staff can monitor conversations and jump in anytime. Send broadcast updates about lineup changes, weather delays, or special announcements to everyone at once.
We built Robin to solve the problems festivals actually face with attendee messaging
You spend money building a festival app, but only 30% of attendees download it. Those who do often can't access it during the event due to poor cell service.
Robin: SMS works on every phone without downloads. Even 2G works for texts.
Lines form at info booths asking the same questions repeatedly. Your small team can't be everywhere at once, especially when everyone's looking for the same stage at once.
Robin: AI handles 90%+ of common questions instantly from anywhere on-site.
Artist runs late, stage swap happens, weather delay announced. Your social media posts get buried in feeds and the app isn't refreshing for most attendees.
Robin: Broadcast texts reach everyone instantly with 98% open rate.
Most SMS platforms charge per message with monthly limits that reset. Multi-day festivals hit caps mid-event and face expensive overage charges.
Robin: Transparent Canadian pricing. Credits never expire. Use across multiple events.
Save money and buy texts before your festival. Credits last one year from purchase.
5¢ per text
4¢ per text
Need more? Additional texts are $0.10 each or contact us for bulk pricing. Early bird texts never expire.
Running a festival series or year-round venue? Monthly plans include recurring texts and cancel anytime.
Save 20% when you pay annually
Attendees are already on their phones. Meet them where they are with instant text communication that works even when cell service is spotty.
SMS has a 98% open rate vs 20% for email. Your updates actually get read during the event
Robin answers in ~5 seconds, faster than walking to the info booth or waiting in line
SMS works even on 2G networks. No app, no Wi-Fi, no data plan required
Robin keeps attendees informed and engaged throughout the entire festival experience
From intimate indie shows to multi-day mega-festivals, Robin scales to your needs
Handle thousands of attendees asking about lineups, camping, shuttles, and more. Robin scales from single-stage shows to massive multi-stage productions.
Folk, electronic, hip-hop, country, jazz, or rock—Robin adapts to your festival's unique vibe and attendee needs.
Running weekly shows or a summer concert series? Use Robin year-round to engage fans, promote shows, and answer venue questions.
Multi-day camping events benefit from Robin's ability to answer questions about campsites, amenities, and schedules throughout the weekend.
Free community music events and city festivals use Robin to guide attendees through multiple stages, vendor areas, and activities.
Festival hitting multiple cities? Robin travels with you, adapting to each venue's specific details while maintaining consistent communication.
Robin helps music festivals across Canada deliver seamless attendee experiences, from intimate shows to massive multi-day events. Let's chat about your festival and how text communication can help you connect with more fans.
