Text Messaging Built for Sports Teams
Answer fan questions instantly via text. Free your staff to focus on game day operations. Built for lean teams with limited budgets. Predictable Canadian pricing with credits that never expire.
Answer fan questions instantly via text. Free your staff to focus on game day operations. Built for lean teams with limited budgets. Predictable Canadian pricing with credits that never expire.
Your fans want quick answers about tickets, schedules, parking, and game day details. Robin gives them instant responses via text. No app downloads, no social media hunting, no waiting on hold.
Fans just text your team number. Works on any phone instantly. No downloads, no logins, no friction. Every single fan can use it.
Robin responds in about 5 seconds with parking info, gate locations, concession menus, and more. No lines at guest services during the rush.
Sports teams report Robin handles 80-90% of game day questions automatically. Your lean operations team stays focused on running great events, not answering "Where do I park?" 50 times.
Sports teams face unique communication challenges that Robin is built to handle
Unlike year-round businesses, you have 3-6 months of intense activity. Robin scales with you—use heavily during season, lightly in off-season. Credits never expire.
You're running the entire event with 3-5 staff. No one's available to answer phones during games. Robin handles fan questions while you handle operations.
Rain delays, heat warnings, schedule changes. Text 3,000 fans in 30 seconds when conditions change. Everyone gets updated simultaneously.
From pregame prep to post-game follow-up, Robin handles the questions your front office hears constantly
"How much are tickets tonight?"
"Can I buy tickets at the gate?"
"Where is Section 204?"
"Do you have student discounts?"
"When's the next home game?"
"What time is kickoff Saturday?"
"Who are we playing this week?"
"Is the game postponed?"
"Where do I park?"
"How much is parking?"
"Which gate should I use?"
"Is the lot full?"
"What food do you have?"
"Where's the nearest bathroom?"
"Do you sell team jerseys?"
"Can I bring my own water?"
"Where can I buy a jersey?"
"Do you ship merchandise?"
"What sizes are available?"
"Can I get a player autograph?"
"Who's playing tonight?"
"Is [player name] injured?"
"Where can I see the roster?"
"Who's the captain?"
Already have ticketing software? Perfect. Robin complements it—not replaces it. Your ticketing system handles purchases. Robin handles fan communication via SMS. No expensive integrations required.
Export your contact list from any ticketing platform. Upload to Robin, apply tags for segmentation, and you're ready to send.
Connect Robin to your ticketing system via webhook. When someone buys a ticket, Robin automatically sends them a welcome text with game day info.
Upload new lists without worry. Robin automatically handles duplicate contacts so you never double-message the same fan.
Common workflow: Export your ticket buyer list before game day, upload to Robin, and send your pre-game message to thousands of fans in seconds. No complex API setup, no ongoing sync maintenance.
Set up once before the season, then let Robin handle thousands of fan questions
Share your schedule, roster, venue info, ticket policies, and FAQs. Robin learns everything fans need to know about your team and stadium.
Put your team's Robin number on your website, social media, tickets, and stadium signage. Fans text when they need help.
Your staff can monitor conversations and jump in anytime. Send broadcast updates about lineup changes, weather delays, or special promotions to all fans at once.
Most teams are fully operational in 3-4 weeks
Week 1: Share your schedule, venue info, and FAQs. We train Robin on your team specifics. Usually takes about 1 hour of your time.
Weeks 2-3: Your staff tests with real questions. We refine responses together. This ensures Robin sounds like your team.
Week 4: Ready for game day. Start with a soft launch to season ticket holders, then expand to all fans once you're comfortable.
Buy texts before you need them. Use them whenever. Credits last one year from purchase.
4¢ per text
Need more? Additional texts are $0.10 each or contact us for bulk pricing. Prepaid texts never expire.
Robin saves time and reduces operational stress during your busiest season
Average game: 40-60 repetitive questions
Current solution: Staff handles manually (30-45 min/game)
With Robin: 80% auto-answered (5-10 min staff time)
Season impact: 15-20 hours saved per week during season
Annual value: 200+ hours saved
Unlike other SMS platforms, Robin credits never expire.
Buy once, use across multiple seasons.
No hidden MMS charges. No surprise overages.
$0.10 per additional text beyond your package.
Transparent Canadian pricing. No USD conversion surprises.
From preseason to playoffs, Robin keeps fans informed and engaged all year
"Using Robin at RampUp Weekend honestly felt like having an extra set of hands! With multiple venues and our biggest turnout yet, I couldn't be everywhere at once or answer every attendee's question, but Robin made that okay.
All those little questions, like 'Where's the Wi-Fi?' or 'When's lunch?' normally would have come straight to me.
This time, Robin handled them right away and looped me in as needed."
