Your fans want quick answers about tickets, schedules, parking, and game day details. Robin gives them instant responses via text. No app downloads, no social media hunting, no waiting on hold.
Fans just text your team number. Works on any phone instantly. No downloads, no logins, no friction. Every single fan can use it, from season ticket holders to first-timers.
Robin responds in ~5 seconds with parking info, gate locations, concession menus, and more. No lines at guest services, no searching your website during the rush.
Train Robin on your roster, schedule, venue, ticket policies, and FAQs. Answers feel authentic, like they're coming straight from your front office.
Send broadcast texts about game reminders, ticket deals, and special events directly to your fans' phones. 98% open rate vs 20% for email.
From pregame prep to post-game follow-up, Robin handles the questions your front office hears constantly
"How much are tickets tonight?" "Can I buy tickets at the gate?" "Where is Section 204?" "Do you have student discounts?"
"When's the next home game?" "What time is kickoff Saturday?" "Who are we playing this week?" "Is the game postponed?"
"Where do I park?" "How much is parking?" "Which gate should I use?" "Is the lot full?"
"What food do you have?" "Where's the nearest bathroom?" "Do you sell team jerseys?" "Can I bring my own water?"
"Where can I buy a jersey?" "Do you ship merchandise?" "What sizes are available?" "Can I get a player autograph?"
"Who's playing tonight?" "Is [player name] injured?" "Where can I see the roster?" "Who's the captain?"
We built Robin to solve the problems teams actually face with fan messaging
Many SMS platforms charge in USD with monthly limits that reset. Teams budget for the season, then hit their cap mid-year and face expensive overage charges or top-ups.
Robin: Transparent Canadian pricing. Credits never expire. Use them across multiple seasons.
Exporting contacts from ticketing systems, deduplicating, segmenting by game. It's time-consuming work before every send. Hard to schedule ahead when your list changes daily.
Robin: Easy CSV uploads with automatic deduplication and smart tagging by segment.
Lean operations teams are running the entire event. No one's available to answer texts about parking, gates, or concessions when fans need help most.
Robin: AI handles 90%+ of common questions. Staff only steps in for complex issues.
Add an emoji or special character and your message converts from SMS to MMS, often doubling the cost per send without warning.
Robin: Live cost preview shows exactly what you'll pay before hitting send.
Already using Ticketmaster, ShowPass, Universe, or another platform? Robin works alongside your existing tools. No expensive integrations required.
Export your contact list from any ticketing platform. Upload to Robin, apply tags for segmentation, and you're ready to send.
Create segments for season ticket holders, single-game buyers, youth programs, or any custom group. Send targeted messages to the right fans.
Upload new lists without worry. Robin automatically handles duplicate contacts so you never double-message the same fan.
Common workflow: Export your ticket buyer list before game day, upload to Robin, and send your pre-game message to thousands of fans in seconds. No complex API setup, no ongoing sync maintenance.
Set up once before the season, then let Robin handle thousands of fan questions
Share your schedule, roster, venue info, ticket policies, and FAQs. Robin learns everything fans need to know about your team and stadium.
Put your team's Robin number on your website, social media, tickets, and stadium signage. Fans text when they need help.
Your staff can monitor conversations and jump in anytime. Send broadcast updates about lineup changes, weather delays, or special promotions to all fans at once.
Save money and buy texts before you need them. Credits last one year from purchase.
4¢ per text
Need more? Additional texts are $0.10 each or contact us for bulk pricing. Early bird texts never expire.
Want year-round fan engagement? Monthly plans include recurring texts and cancel anytime.
Save 20% when you pay annually
Fans are already on their phones. Meet them where they are with instant text communication
SMS has a 98% open rate vs 20% for email. Your game day updates actually get read
Robin answers in ~5 seconds, faster than calling guest services or hunting on social media
Teams using SMS for ticket sales typically see 3-5x return on their messaging spend
From preseason to playoffs, Robin keeps fans informed and engaged all year
From professional leagues to community clubs, Robin works for teams of all sizes
Canadian Premier League soccer, junior hockey, basketball, baseball. Handle thousands of fans with ease on game day.
Build fan engagement without breaking the budget. Answer questions, sell tickets, and grow your audience with text.
Keep parents informed about schedules, cancellations, and registration. Send "class is cancelled" updates or last-minute camp info that actually gets read.
Manage multiple teams and facilities with one system. Robin handles soccer, hockey, basketball, and more all at once.
Running a tournament or championship? Robin handles bracket updates, venue directions, and schedule changes for hundreds of teams.
Multi-tenant venues benefit from consistent fan communication across different sports and events throughout the year.
"Using Robin at RampUp Weekend honestly felt like having an extra set of hands! With multiple venues and our biggest turnout yet, I couldn't be everywhere at once or answer every attendee's question, but Robin made that okay.
All those little questions, like 'Where's the Wi-Fi?' or 'When's lunch?' normally would have come straight to me.
This time, Robin handled them right away and looped me in as needed."
Robin helps sports teams across Canada deliver better fan experiences, from professional leagues to junior hockey clubs. Let's chat about your team and how text communication can help you connect with more fans.
