When is Robin right for you?

Here are 11 situations when Robin is right for you

1. When you get distracted with the same questions over and over

If your organization receives the same questions again and again, Robin will be able to save you time and brain space by automatically answering those questions. This will allow you to focus on the rest of your responsibilities.

Ideal For

  • Neighbour Biz
  • Community Associations
  • Organizations with an existing FAQ
  • Organizations that triage incoming messages

2. When many people are messaging all at once

If your team simply can't respond to the volume of messages, Robin is here for you.

Ideal For

  • Festivals
  • Events
  • Tradeshows

3. When you can't afford to monitor messages 24/7

If your organization can't afford the wages/salary for dedicated, round-the-clock support staff, Robin can help you day and night, 365.

Ideal For

  • Customer service
  • Understaffed/under-resourced organizations

4. When cellular data is slow or unavailable

If people are far from a tower or near a tower but in a crowd of people using the entire cellular network's data bandwidth, they won't be able to check websites, social media, email, apps, etc. Robin runs on SMS so it can always be there, ready to work.

Ideal For

  • Rural areas
  • Large crowd events (sports, festivals, etc.)

5. When people don't bother with your website

If people refuse to search and navigate your website, Robin is perfect for you.

Ideal For

  • Large organizations
  • Documentation and detail-oriented data
  • Bureaucratic organizations
  • Administrative organizations
  • HR organizations

6. When people speak other languages

If your organization doesn't have support staff fluent in many languages, Robin is parfait for you.

Ideal For

  • International organizations
  • Organizations aimed at new Canadians
  • Federal and provincial organizations
  • Governmentally-funded organizations with accessibility mandates

7. When your team communicates internally on various platforms

If your organization has fragmented internal communication on Email, Teams, Zoom, Slack, WhatsApp, iMessage, Facebook, Instagram, etc., then Robin is here to help centralize your data and help keep everyone aligned.

Ideal For

  • Remote teams
  • Teams with large numbers of members
  • Teams with casual members
  • Sports teams

8. When you don't have time to build a website, app, or other document

If your organization needs to be public-facing today, Robin can be set up in minutes (yes, actually minutes).

Ideal For

  • Last-minute events
  • Camping trips

9. When you need someone to provide complex answers

If your organization receives complex questions beyond the simple FAQ-style questions, which require some critical thinking and processing, Robin is perfect for you.

Ideal For

  • Educational institutions
  • Organizations with detailed processes

10. When you have too much data for any person to know

If your organization simply has too many details and documents for any single person to be familiar with, Robin is perfect for you.

Ideal For

  • Educational institutions
  • Organizations with detailed processes
  • Organizations that serve large volumes of people

11. When you want brand voice consistency

If your organization struggles to reply to people in a consistent, brand-aligned voice, Robin is ideal for you.

Ideal For

  • Brand-forward organizations

Contact us at hello@robin.guide

🇨🇦Made with maple syrup 🍁
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