SMS Compliance

This document outlines the terms and compliance information for SMS messaging programs, including toll-free numbers and two-factor authentication (2FA) services.

SMS Program Description

This SMS messaging program enables organizations to communicate with users via text messaging. Messages may include:

Automated responses to inquiries
Transaction confirmations and account notifications
Event updates and announcements
Two-factor authentication codes
Service alerts and notifications

Message Frequency

Message frequency varies based on your interaction with the service. You will receive messages when:

You initiate a conversation or request information
You opt-in to receive announcements or updates
Transaction or account activity requires notification
Security-related messages are necessary (e.g., 2FA codes)

Message and Data Rates

Standard message and data rates may apply. Message and data rates are determined by your mobile carrier and messaging plan. Check with your carrier for details about your specific messaging plan and any applicable charges.

Opt-In Consent

By providing your mobile phone number and opting in to receive SMS messages, you consent to receive text messages from this program. You may be required to confirm your consent through a verification message or by texting a keyword to the program number.

Opt-Out Instructions

You can opt out of receiving SMS messages at any time:

Reply STOP to any message to unsubscribe from all future messages
Reply HELP to any message for assistance or support contact information

After texting STOP, you will receive a final confirmation message. You will no longer receive messages unless you opt back in by texting the program number again.

Mobile Information Sharing

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Privacy & Data Protection

We collect and use your mobile phone number and message content solely to provide SMS messaging services. We do not sell your personal information. Your data may be shared with service providers necessary to deliver messages (such as SMS carriers), but will not be used for marketing or promotional purposes by third parties.

Support & Assistance

For help or support with this SMS program:

Reply HELP to any message
Contact the organization operating this SMS program directly

Carrier Support

This SMS program is compatible with all major mobile carriers in the United States and Canada. If you experience issues receiving messages, contact your mobile carrier for assistance. Not all mobile devices or carriers may support all features of this program.

Changes to Program Terms

We reserve the right to modify these SMS program terms at any time. Material changes will be communicated through the SMS program or by other means. Your continued participation in the program after such changes constitutes acceptance of the updated terms.

Contact Information

For questions about this SMS compliance document, please contact:

Email: hello@robin.guide

Website: robin.guide

🪱 Robin